RETURNS
Return Policy

We have modified our return and exchanges processes. Please contact our Customer Service team at care@beccacosmetics.com or through live chat (available Monday-Friday, 10am-5pm EST) for assistance.

A reimbursement will be issued to the original card-of-payment once return processing completes.

We appreciate your understanding that original shipping charges are non-refundable.

BECCA does not accept returns from merchandise purchased at other retailers and encourages you to reach out to your place-of-purchase to explore available options.

Exchanges

Though BECCA does not currently offer exchanges within a single order, our generous return policy allows up to 60 days to return unused or gently-used merchandise for a full reimbursement. A new, separate order may be placed at any time to obtain the item you wish to have instead.

International Orders

International Return Policy

We have modified our return and exchanges processes. Please contact our Customer Service team at care@beccacosmetics.com or through live chat (available Monday-Friday, 10am-5pm EST) for assistance.

We are committed to ensuring our customers are fully satisfied. If for any reason, you would like to return the products you ordered, you can avail of our 60-day returns policy, which covers you for 60 days from the date you receive your order.

Damaged Returns

Should you receive a damaged item, please take a photo of the item that clearly shows the damage, and email the photo to our Customer Care team at care@beccacosmetics.com . Please include a description of the damaged item, along with your Order Number. Once we receive your email and assess the damage, we will be in contact with you to determine the outcome.

Return Policy

We have modified our return and exchanges processes. Please contact our Customer Service team at care@beccacosmetics.com or through live chat (available Monday-Friday, 10am-5pm EST) for assistance.

A reimbursement will be issued to the original card-of-payment once return processing completes.

We appreciate your understanding that original shipping charges are non-refundable.

BECCA does not accept returns from merchandise purchased at other retailers and encourages you to reach out to your place-of-purchase to explore available options.

Exchanges

Though BECCA does not currently offer exchanges within a single order, our generous return policy allows up to 60 days to return unused or gently-used merchandise for a full reimbursement. A new, separate order may be placed at any time to obtain the item you wish to have instead.