SHIPPING

SHIPPING TERMS

BECCA processes most orders within 24 hours of receipt during business hours, Monday through Friday, excluding holidays, subject to global region. Orders placed on Saturday or Sunday will be processed the following Monday. Orders with Priority Shipping will be processed the same day if received by 12:00pm PST, except on holidays. Overnight Service and 2nd Day shipping orders, placed by 12:00pm PST will be processed and shipped the same day, depending on product availability.

BECCA offers the following shipping options for your convenience:

• Standard Service: Most orders with Standard Service are delivered within 5-7 business days from the order's ship date in a pre-paid satchel via Regular Parcel Post. Most orders destined for PO Boxes are delivered within 6-14 business days from the order's ship date .
• Express Service: Most orders shipped via Express Service are delivered within 1-2 business days from the order's ship date in a pre-paid satchel via Regular Parcel Post.

*All purchases are subject to bank or credit card authorization and approval prior to processing. For your security, your billing name and address must match that of the credit card used for payment. We reserve the right to cancel any order that does meet these criteria.

SHIPPING & HANDLING CHARGES

Customs and import duties are the responsibility of the customer. These charges vary and are charged when your package reaches its destination country. We recommend that customers contact their local customs office for details on how these charges are assessed and applied. Packages that are returned due to unpaid duties and customs will be charged an additional shipping fee.

PRODUCT PRICING AND TAXES

Prices are subject to change at any time and are inclusive of GST.

CREDIT CARD PAYMENT OPTIONS

BECCA and Cosmetic Developments Limited accept the following credit cards for online purchases:

• American Express
• Visa
• Mastercard

INTERNATIONAL ORDERS

For your convenience, BECCA accepts international orders based on global region. Please refer to www.beccacosmetics.com to select your region. All order placed from "Other Regions" will be fulfilled through the United States unless special circumstances apply.

RETURN POLICY

We hope you enjoy your BECCA online purchases. Should you be unsatisfied with a BECCA product ordered online, please return it to BECCA within 30 days with your original receipt in order for us to refund your purchase or send a replacement product.

Please note that only items purchased on www.beccacosmetics.com may be accepted for a return or exchange. Items purchased from a store or other online retailer will not be accepted.

All refunds are credited to the original pay method.

Please send your package via an insured and prepaid method such as FED EX to insure safe and prompt delivery when you are returning or exchanging a purchase. Please include your packing slip or invoice number and denote the reason for the return. Shipping and handling fees are not refundable on returns. BECCA is not responsible for returned articles lost in transit.

Instructions for returns and/or exchanges will be included with the invoice enclosed with your order. A pre-printed label is provided for your convenience.

When items are purchased as a set, BECCA is only able to accept returns of complete sets, not individual items.

Your returns will be processed promptly upon their arrival. Processing time for returns is usually 14 business days from the time the return is received.

If you are returning a gift, please denote this on the return form. Gift returns can only be exchanged; refunds are not available unless a receipt is presented.

RETURN ADDRESSES:

Should you have any questions pertaining to a return, please contact us.

If your package was damaged in shipment by the carrier, save the box and merchandise and notify us immediately by calling. If possible, the carrier will inspect and pick up the damaged package and the damaged product will be replaced.

ORDER STATUS & QUESTIONS

To verify the shipping status of your order, please view your profile or contact us .

If you have an account with BECCA online, you have the ability to check the status of your most recent order by logging into your profile and visiting the Order Status link.

If you do not have an account set up with BECCA, please email our Customer Service department or call 02 8399 1274 with any questions you may have about your order.

Once your order is shipped, your tracking number will be displayed if a tracking number has been attributed to you order by the carrier. To track your order via a carrier's website, you may click on the tracking number to view the estimated delivery status of your order.

ORDER CANCELLATIONS

Occasionally, orders or parts of an order are cancelled by our system for various reasons, which may include:

• Items are not available
• Difficulty in processing payment information
• Cannot ship to the address which was provided
• Duplicate order was placed
• Customer request for cancellation

If your order is cancelled, you will receive an email notice alerting you to the cancellation. You will not be billed for any cancelled items. If you are interested in placing a new order or if you have questions about a cancelled order please contact BECCA's Customer Service Department at 02 8399 1274 or email us.

ITEM AVAILABILITY

If an item selected is temporarily out of stock or unavailable at the time of your order, you will be notified via email. Backordered items are shipped as soon as they become available. If there are other items in your order that are in stock they will be shipped to you. You are only charged for items which have been shipped. If you wish to cancel a backordered item, please contact us at 02 8399 1274 and we will gladly assist you.

All employment inquiries can be directed to the following address or via email; please submit a cover letter and resume denoting location and position of interest within BECCA.

BECCA
Unit 4, 36 O'Riordan Street
Alexandria New South Wales
2015

By submitting your resume or related information you acknowledge that your resume and related information will be treated as non-confidential and may not be returned.

All distribution inquiries can be directed to the following address or via email :

BECCA
Unit 4, 36 O'Riordan Street
Alexandria New South Wales
2015

Please submit all public relation inquiries via email .